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Returns guide: costs, packaging, and shipping
Returns & RefundsGeneral packaging instructions To ensure your return is processed successfully, please follow these basic preparation steps for all items: Original packaging: Pack the product in its original packag...
Find out moreItem return request
Returns & RefundsRegistered user To make a return request, follow the steps outlined below: Go to your personal account and then to «My orders». Select the order with the item you want to return and cl...
Find out moreDelivery times and services
DeliveryDelivery is not available on public holidays. Estimated delivery time: Ireland 7-9 business days Possible reasons for the delayed delivery of the parcel: weekends; technical issues on the co...
Find out moreOrder status
My ordersFactors that may affect the processing time include: Availability of payment. We start processing your order as soon as the funds are credited to our account. For example, if bank transfer is selecte...
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